All organisations look to achieve the maximum return on investment from their commercial operations. But how often should this overarching business strategy be applied internally?
With a business-savvy HR function in place, the answer will… Read More
There’s nothing more frustrating than bad customer service, whether you’ve been left on hold for an hour, passed around from person to person, or simply can’t get through.
When the problem isn’t your fault in… Read More
When you’re introducing an employee benefits programme, you need to think carefully about how you’re going to communicate it to successfully engage your workforce. The very fact that you are attempting to transmit information to … Read More
Being a ‘best company’ goes beyond the bottom line. It’s about excelling in all areas across the workplace and an organisation’s commitment to its most important asset – its workforce.
There’s no denying it; making purchases online via a smartphone is a growing trend. Since Christmas, retailers have reported a huge increase in customers using smartphones to compare prices and snap up sales offers online.… Read More
