Just-Eat, the world market leader in online takeaway food ordering, achieved fantastic take-up of its new employee benefits programme as a result of a particularly innovative teaser campaign.
The company released a number of cryptic … Read More
Incorporating a formalised recognition programme into your talent management initiatives could be the key to preventing good people from leaving your company.
I analysed four cloud (or web) based systems that I … Read More
All organisations look to achieve the maximum return on investment from their commercial operations. But how often should this overarching business strategy be applied internally?
With a business-savvy HR function in place, the answer will… Read More
There’s nothing more frustrating than bad customer service, whether you’ve been left on hold for an hour, passed around from person to person, or simply can’t get through.
When the problem isn’t your fault in… Read More